YES, 40% of the advance amount has to be paid in order to block the dates for you & confirm the said booking.
Yes, You can make a booking directly with the contact number provided.
The salesperson whom you coordinated with for the booking will send you an email or WhatsApp confirmation message with all your booking details.
NO, 40% of the amount has to be paid in advance. However, the balance 60% can be paid 48 HRS before the time of check in. For the festive season, bank holidays and long weekends, we would require 100% prepayment. This shall be informed by our sales team in advance.
Once the guests have confirmed the booking details, our designated sales person will provide the guests with the bank details in order to let the guests do a bank transfer via NEFT/IMPS or they can even do a cash deposit into our accounts directly. We also accept payments via GPAY. Payment links too can be provided at your request however; it also accepts Credit Cards, Debit Cards and mobile wallets.
YES, each property has a maximum number of guests it can accommodate. Tariffs are based on the base number of guests. No. of Guests exceeding the base number up to the maximum occupancy will be charged accordingly.
YES, house rules have to be strictly obeyed for the betterment of the guests & the entire neighbourhood.
All our properties follow a standard check-in & check-out time & requests for early check-in or late check-out are subjective to availability. STANDARD CHECK-IN TIME: 1:00pm STANDARD CHECK-OUT TIME: 11:00am WOWVILLA reserves the rights to whether offer an early check-in or late check-out subject to availability.
NO, WOWVILLA does not provide food service, but our regional managers & caretakers are more than happy to give you good recommendations.
YES, guests have to compulsorily submit any one of the following original address ID proof (ex Aadhar, Driving license, Passport).
All guests are obliged to read & understand carefully the Cancellation & Refund policy before making a booking. WOWVILLA requests all guests to follow this policy strictly in order to safeguard both- the Guests as well as Home Owners. Full refund if cancelled before 30 days of check-in date. 50% refund if cancelled before 15 days of check-in date. No Refund if cancelled within 15 days of check-in date.
Under unforeseen circumstances, WOWVILLA holds the rights to cancel a booking at its discretion. If a booking is cancelled by WOWVILLA it may: 1. Provide the guests with an alternative comparable property. 2. A full refund of the entire amount paid. The refund shall be processed within 5-7 working days.
YES, We charge Rs. 5000 for the duration of your stay as a guarantee. Any damages done to the property will be deducted from the deposit. Guests must pay the security deposit amount at the time of check-in and the amount will refunded at the check-out.